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Your Purchase Receipt

A receipt and welcome email has been sent to your email address.

If you haven’t received the emails shortly, please CHECK YOUR JUNK BOX. If you can’t find them in the junk box, please click here to send me an email.

DVD Deliveries

DVDs are shipped by standard post on the next business day from the Sydney, Australia. The arrival date will depend on where you live.

Video Streaming Access

If you have chosen to enjoy the Conscious Control classes via video streaming, your member login instructions have been sent to your email address. And, of course, keep your login details safe and secure.

You can login to your account on the MY ACCOUNT page.

You can access the classes that you have purchased on the MY CLASSES page, or directly via the MY CLASSES drop down menu at the top left.

For problems accessing purchased video classes, please click here to send me an email.

Video Player Issues

The Conscious Control classes are delivered via a leading video player technology service, however, difficulties playing the videos or reduction in quality can occur when viewing on older computers and mobile devices.

If you are not using the latest version of your favourite internet browser, please update it now.

Password Management

To change your password, log in to your account via the MY ACCOUNT link and navigate to the Edit Account tab.

If you have lost your password, go to the MY ACCOUNT page and click the ‘Forgot Password’ link on the login in box and follow the instruction prompts.

Issues with Purchase or Checkout Process

For problems relating to the checkout or PayPal payment process, please click here to send me an email.